REFUND POLICY

We have a 30 day return policy from the date of purchase. If you request a return prior to 30 days from purchase we will refund or exchange your item(s). If 30 days have passed since the date of purchase we will be unable to issue a refund. 

 

In order for your items to be eligible for a refund the item(s) have to be returned in its original packaging and be unused. Please include a copy of the proof of purchase with your return. Once we have received your item and it has been vetted, we will send you an email that your return has been received. If your item is eligible for a refund we will inform you and your refund will be issued back to the credit card or payment method used for the original purchase. If your item(s) are not eligible for a refund we will inform you in that email. 

 

Please allow 7 - 10 business days after you receive an email confirming that your refund will be processed to allow your bank or credit card company to post the funds to your account. If your refund has not been posted to your account after this time frame please contact us at heartsandminds@letstalkham.com

 

Before you ship your item(s) back to us please contact us at heartsandminds@letstalkham.com to inform us of the return. Shipping costs are non-refundable and any refunds issued will have shipping cost deducted. 

 

Exchanges will only be made if item(s) are damaged or defective upon receipt by the customer. If you need to exchange an item please contact heartsandminds@letstalkham.com

 

Sale items are eligible for refunds, only regular priced items are eligible for returns. 

2020      Let's Talk H.A.M.   Created by Simply Impressive Designs

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